Homereno Experts – Refund Policy Welcome to Homereno Experts! We are committed to providing high-quality home renovation services. Please take a moment to review our Refund Policy before engaging our services. By using our services, you agree to abide by the following terms and conditions:

1. Refund Eligibility: a. Refund requests must be submitted in writing within 7 Working Day from the completion of the renovation project. b. To be eligible for a refund, the client must demonstrate that the services provided by Homereno Experts did not meet the agreed-upon specifications outlined in the contract.
2. Refund Process: a. All refund requests should be sent to our customer service team at refund@homerenoexperts.com. Please include your name, contact information, project details, and the reason for your refund request. b. Our team will review your request and, if deemed eligible, initiate the refund process.
3. Non-Refundable Items: a. Certain expenses incurred during the renovation process, such as materials, permits, and subcontractor fees, are non-refundable. b. Any additional work requested by the client beyond the initially agreed-upon scope is also non-refundable.
4. Cancellation Policy: a. If a project is canceled by the client after work has commenced, a cancellation fee may apply. The amount will be determined based on the work completed and expenses incurred up to that point.
5. Refund Method:
   a.Refunds will be processed using the original payment method used for the service.
   b. If the original payment was made via credit card, the refund will be credited to the same credit card. The processing time may vary depending on your financial institution.
6. Client Responsibilities: a. The client is responsible for providing accurate and detailed project specifications during the initial consultation to avoid misunderstandings. b. Failure to adhere to agreed-upon project timelines or changes in project requirements without prior notice may affect refund eligibility.
7. Modification of Refund Policy: Homereno Experts reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
8. Contact Information: For any refund-related inquiries, please contact our customer service team at refund@homerenoexperts.com.

Thank you for choosing Homereno Experts for your home renovation needs. We appreciate the opportunity to enhance your living space.